Hosted PBX VoIP
Calling – Your way!
Mike Taffi | EmTech Enterprises
Business started in 2005
Corporate offices in Akron, Ohio
Datacenter Redundancy
◦
Active SIP: Philadelphia, PA
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Active SIP: Las Vegas, NV
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Active Application: Ashburn, VA
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Backup: Dallas, TX
Services Offered
◦
Hosted PBX Voice over IP (VoIP)
◦
Managed Services IT Provider (MSP)
◦
Nationwide Carrier Services
Who is EmTech Enterprises?
Our Network
PSTN
Internet
Hosted PBX
Public Switched
Telephone Network
Client Site A
Client IP Phone Network
Client Site B
Client IP Phone
Network
Local Network
Internet
Hosted PBX
CPE Edgemarc QoS
Data VLAN
Voice VLAN
Dynamic Traffic Shaping
Reserves 80kbps per active
call to voice VLAN
Caller ID
3 Way Calling
Call Blocking
Lifetime Software Upgrades
No Expensive Hardware to buy
Easy administration
Portability
Redundancy
Expand as you grow
Much more…
Hosted PBX Features
Detailed call accounting
Call Conferencing
Call Find Me/Follow Me
Unlimited local and LD
Music on hold
Multiple Auto Attendants
Off Premise Extensions
Unlimited Voicemail
Voicemail to email
On-Demand calling
Softphone Availability
Conference Bridge
Direct Inward Dialing
International Calling
Big business feel, small business price
◦
Unlimited local and long distance (USA and Canada)
◦
Virtually no hardware to manage
◦
Moves, adds, and changes controlled remotely at no cost
Keep your phone number
Offsite Locations (satellite office, remote user)
Scalable from 1 – 500 users
Easy to use customer web portal
Unlimited software updates at no cost
Key Advantages
Administration
Portal Access
Menu Navigation
Feature Navigation
Extension name and
number
Simple Voicemail
Administration
User friendly call
routing
Administration
Easily upload an MP3
or WAV file
Simple Drop-down
menus
Button Config
Time Day of Routing
Administration
During Hours Route Plan
After Hours Route Plan
Business Hours
Device Management
Administration
During Hours Route Plan
Single Ext. Multiple devices
Easy Provisioning
Real Time Line Key Control
Path Usage
Industry Partners
IP Phones
Polycom VVX
Aastra 57i
Yealink
Panasonic
What happens if the Internet is down or you lose
power at your office location?
Survivability
Traditional 24 channel T1 or voice PRI
Callers receive busy signals
No way to receive an incoming call
Survivability
Internet
X
Client Office
Inbound Caller
Dynamic T1
Hosted PBX is always online even if your offline
Survivability
Internet
X
Hosted PBX
Client Office
Inbound Caller
Voicemail
Voicemail to email
Forward extension to
an outside number
Forward calls to another
office or IP phone
Edgemarc Redundancy
Survivability
ISP 1
ISP 2
POTs
Real-time WAN link failover up to
4 WAN connections
Integrated FXS/FXO for PSTN
gateway connections
+ =
Power Failure
Survivability
Battery Backup
Unit
Power over Ethernet
Switch (PoE)
Working phones and
no missed calls
Increase
◦
Client and user service level and quality
◦
Overall management and control
◦
PBX Functionality
◦
Cost Predictability
Reduce
◦
Monthly phone charges
◦
Ongoing hardware maintenance costs
◦
Risk of hardware failure and/or downtime
Can You Afford Not To?
Questions
Get a quote 1-877-598-8736
or email sales@emtechenterprises.com